Getting nervous…Anywhere Costa Rica Problems Again!

So here we are less than two weeks from our trip and the tour for the eco-themals still has not gone through.  We already paid for it and it still has not confirmed.  As we speak I am chatting live with AnyWhere Costa Rica–they booked this tour. I am a bit frustrated as everything else was booked and confirmed last month (January).  They are now telling me that this is yet an additional price…it should have been included.  I am yet again beyond frustrated and beginning to wonder if anything we booked through them is legit!  Again I would never recommend this company…it has been nothing, but hassle and we aren’t even in Costa Rica yet!  And it makes me nervous that we are using them.  At this point it now looks like we will be paying a yet another additional price for the eco-themals in Arenal.  I’m not impressed.